For anyone who has experienced losing a contact list or address book from your Cell Phone or PDA, you know what a nightmare it can be. Especially if it was never exported or backed up. The same applies to your Webmail address book in your Comcast email account.
Think about the many hours it would take to re-create all the entries in the address book, if you did not have a backup saved in a safe location. Fortunately Comcast has an export function to easily export contacts, so you can save them in a safe location.
The following procedure only applies if you are using Comcast Webmail. If you use another email application, such as Outlook, Outlook Express, Thunderbird, etc, refer to those applications documentation for exporting the local address book.
First log on to your Comcast (xfinity) account and access your mailbox.
- Click on the Address Book link in the menu bar.
- After the address book opens, click on the Export All link (shown in below screen shot).
You will then have a choice of six formats for exporting. Select either, Microsoft Outlook (CSV), Outlook Express (CSV), Palm (CSV), Netscape (CSV), Yahoo (CSV), vCard VVCF file). If you are unsure, select MS Outlook Express CSV.
- Next, click on the Export button and save the file to a location on your disk, or better yet on another hard drive or USB Drive.
- When prompted, specify a location and name for the file in the Save As dialog box. Then press Save.
If the export windows remains open after the export has completed, just click Cancel to close it.
Now that you have exported your entire contact list from the address book, if needed you can easily import them into Yahoo, Outlook, etc…,by following instructions located at this link.
But you will notice that there is no import capability to import the contact list back into your Comcast address book.
This is for good reason, because Comcast provides a backup and restore feature, that allows you to never worry about needing to backup your address book. Best of all the backups are automatic and enabled on your account by default.
To run a restore, simply follow the instructions for how to restore your Comcast (Xfinity) address book.
If you ever have any issues, make sure to contact Comcast and let them know. After all you are paying a lot for the service!