How To Export Your Address Book From Comcast Webmail
As anybody has experienced, losing a contact list or address book from your Cell Phone or PDA can be a nightmare. Especially if it was never exported or backed up. The same applies to your Webmail address book in your Comcast email account.
Think about the many hours it would take to re-create all the entries in the address book, if you did not have a backup saved in a safe location. Fortunately Comcast has an export function to easily export contacts, so you can save them in a safe location.
The following procedure only applies if you are using Comcast Webmail. If you use another email application, such as Outlook, Outlook Express, Thunderbird, etc, refer to those applications documentation for exporting the local address book.
First log on to your Comcast account and access your Webmail mailbox.
Next, click on the Address Book link in the left navigation menu.
After the address book opens, click on the Export icon in the toolbar.
You will then have a choice of four formats for exporting. Select either, Palm Pilot ABA, MS Outlook CSV, MS Outlook Express CSV, or Netscape Communicator LDIF. If you are unsure, select MS Outlook Express CSV.
Click on the Export button and save the file to a location on your disk, or better yet on another hard drive
If you ever have the need to add the saved contacts back in to the address book, just reverse the process and select Import. Then select the file format you chose during the export proceedure.
NOTE: Before importing, make sure no contacts exist that are in the export file. Otherwise, importing will create duplicate entries that you will need to clean up later.
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Comments on How To Export Your Address Book From Comcast Webmail
How do you export contacts from Comcast's new DUMBMAIL…they call it Smarzone but it's a piece of crap and has no export button on it's address book.
@Carole Brooks
On the top menu below the Smart Zone header, you will see links for Home, Email, Voice, Address Book, and Preference.
Click on the Preference link, then scroll down until you see the Import/Export section.
I want to transfer my Comcast Webmail addressbook to Entourage (Mac OSX). What format should I export my files in ? so I can import it from Entourage ?
i want to export my address book to msn's windows live but when i try to export what format do i choose? the one they want isn't an option.
Carol B referred to Comcast's new SmartZone as DUMBMAIL… YES IT IS … my 3 other email address have disappeared; after reading an email & deleting it used to open the next email but NO now we go back to the email menu to DOUBLE click to open the next mail & finding the Address EXPORT is like digging for clams .. come to think of it that's easier …. all my weather places have disappeared & I only have one now ….. I used to open right into my email account, now I come to a page to select email or voicemail which I don't have (just more mouse clicks to aggrevate the user)and don't try to send them an email for help, there is none and if you get to do that no one answers I had to call on the telephone ….. and when viewing the address book list view where are the email address ??? you only get them in the card view … and guess what I have tried to attach a simple Microsoft Word docuument several times and it won't do it, I had to log into my YAHOO account to get that done in 2 sec …. and your folders view on the left is fixed you cannot rearrange it to suit yourself …. I could go on with more but Carol is right it is DUMB MAIL … it was designed by IT people for the IT literate who are ONLY 10% of the user base and the 90% of the rest of us have to suffer with their ideas which management bought into. WE NEED CHANGE WE CAN BELIEVE IN
I have tried to export comcast's address book in every format they offer to my desktop and then import to yahoo and ALL FAILED due to INVALID csv exported files by comcast. Another Comcast brilliant idea ….. can anyone help me with a solution ?
What is the procedure to export comcast email messages to my computer's hard drive. Comcast's Smart Zone is not user friendly. The previous issue was much better.
@David Swoboda
Check the CSV file for any invalid characters or other possible issues before importing into Yahoo.
@Richard Dick
I don't recall a method to "export email messages" in previous versions other than using POP3 protocol. Is this what you are referring to?
Yes, it is DUMBMAIL. I'm trying to switch to OE and still can't export my address book. I'm probably going to switch to FIOS so at least won't have DUMBMAIL anymore.
@LAS
See if this export option exists in SmartZone for you:
– Go to your Comcast Inbox
– Click on Preferences (on the toolbar)
- Scroll down to the Import/Export section and next to Export, select Comcast Contacts then click on the export button
I'm also trying to export my comcast address book–to anywhere! When I go to Preferences as described by @LAS, no import/export option comes down. Is Comcast purposely eliminating this option? The ill will generated is huge!
It worked. The virtual monopoly that Comcast enjoys has caused it to become fat and happy in that Comcast, like any other monopoly, is not fearful that its customers will vote their displeasure with their feet, i.e., by walking away taking their business elsewhere. Why such a simple task has been made so difficult I will never know. Nevertheless, I am now free to walk away from Comcast, thanks to your wise counsel.
Take care.
I use comcast address book,I don;t have export-import button on the address book
Can you help me?
Thank you!
Following @LAS's February 21, 2009, directions at Watching The Net @ 10:08 am did not work for me. HOWEVER, all you need to do to get to import/export, is go to Smartzone, click on Preferences and click on Address Book.
My dad has comcast smart zone and there is NO import/export option anywhere. Not in preferences, or address book….no where. This stinks.
@LAS left out one small detail. After you click on Preferences, click on Address Book on the line below Preferences and you should then see th export function.
My wife wants to use her thunderbird address book on comcast webmail for her new laptop. I exported it into csv format, found the import/export tool on comcast, but it hangs on the "choose an address book to import to" window. Nothing happens when I select address book at all, when I select "contacts" I get a rogue script error message. Has anyone got any suggestions?
I would like to know how to transfer my e-mail file folders to a flash drive?
There are no options that I can find in my e-mail that will allow me to do this!
Please Help!
@Janice Daye
The only way to backup your email (then eventually copy to your flash drive) is to use an email client such as Outlook Express or Thunderbird.
For instructions on how to set up Outlook Express with your Comcast email, see their how-to –
http://customer.comcast.com/Pages/FAQViewer.aspx?seoid=Configuring-or-setting-up-Outlook-Express-for-email