How To Fix Wrong Timestamps On Gmail Messages
Lately, I'm noticing that all my messages in Gmail have the wrong time displayed on each message (everything is off by three hours). I checked my PC timezone settings and everything looks correct. I even check my Gmail settings but there are no configuration settings to change the timezone settings.
Where in the world does Gmail get the time information for email messages to I can set the correct timzone??
Wow I see what you mean. I usually don't pay much attention to my account settings on the Internet (forums, online email accounts, etc…) but when I checked my Gmail messages, I also notice the same results…the time stamp is wrong on my email messages.
NOTE: to see the time stamp, open a message, then click on the show details link next to the date on the message.
You would think that the timezone setting can be changed in the Settings options of your Gmail account, but you can't. Instead, since the timezone information is a global setting, you need to change it at your Google account settings.
- To do this, visit https://www.google.com/accounts/ManageAccount?service=mail&hl=en (log on to your Google account if needed).
- Here, you will see your Google account Personal information with the current time zone setting.
- To change it, click on the Edit link next to Personal information. Then in the account information screen, choose your timezone by clicking on the check box next to Display all timezones followed by change the timezone (using the pull down arrow).
- Once you make the change, click on the Save button at the bottom of the screen, followed by clicking on the Back link in the yellow confirmation notice.
You should now see the correct timezone displayed on the Personal information screen. To go back to your Gmail mailbox, click on the Gmail link on the right. The time stamps on your messages should now be correct.
If the time is still wrong, check the timezone setting of your your PC clock. It's probably needs to be change to the correct timezone setting that you want.
If you ever need to get to your Google account settings from Gmail, click on the Settings link (upper right of screen) , then select the Account tab. Scroll down to Google Account settings section and you will see the link for Google account settings.
Filed under Google and Yahoo Tips by
Leave a Comment






Comments on How To Fix Wrong Timestamps On Gmail Messages
HI,
I have apply your suggestion but that same problem still there. can you suggest any more suggestion?
Thanks
Gyanendra Ojha
I also have the same problem but changing the Google timezone or my computer's didn't help. The funny thing is that the timestamp is correct in the inbox, but upon opening the mail I get another – wrong – timezone?
you also need to correct your local time settings to your time zone in your computer clock
http://www.troublefixers.com/change-gmail-time-zone-when-moving-to-other-country-fix-gmail-time-zone/
this is not right. I disagree..
i have a better solution Gmail has a lot of bugs..
send me mail at prajapati.jeetendra@gmail.com
to find the solution for this and every technology issue.. related to mails and C# and ajax..
prajapati.jeetendra@gmail.com
I have read so many fixes like this – and they don't work.
I have set the correct time zone etc in account settings.
Checked the PC time settings.
Still have the problem.
Can anyone help?
@Rob Walker
Try deleting your cookies (for Google), then go back to your account and save the timezone again. It may or many not fix the issue.
Thanks for the suggestions.
How would I do that?
Ok I can find the cookies
Rather than delete them all – which means losing a lot of passwords etc Can I choose a particular one ones to delete? What would be the clue?
To delete specific cookies,
– in IE open up Internet Options, select General tab, click on settings (in Browsing section), then click on View files and search for Google.
– in Firefox, click on Tools \ Options select Privacy tab then click on Show Cookies and search for Google.
As stated before, this may or may not fix the problem.
I appreciate that quick response. I found cookies with the words "Google" Are you saying to delete only those.
Thanks
Rob
Some more information: I went on another computer and the time there was fine on gmail – but I received it here are the wrong time! So it is in my computer! I have tried checking for DST etc. But to no avail. Any suggestions welcome?
I have the EXACT same problem as Rob, and as far as I know, it was not here few days ago.
ime stamps on all other computers are fine, but when I check on my laptop, they are 1 hr behind. my laptop time is correct, i have the correct time zone selected ( in laptop as well as gmail )
since its only when I check gmail on laptop, i think something has to be fixed on my computer.
I am getting the "DNS server unavailable" error when I try to sync tiem with any of the options mentioned under time.
any help ??
So clearly for me the problem is within Microsoft Outlook, which is affecting Google (since the Outlook messages are forwarded to Google.) Outlook was also affecting the time when Blackberry was sinc-ed with it. No problem when I use Google on another computer! I have tried all the regular fixes like the computer's time setting and daylight savings time etc etc.
Any ideas?
same as me suggestion??
After trying EVERYTHING I went to the same page (google account) and instead of changing the time zone in the edit profile section I clicked on Doc settings (further down on the same page). I changed the time zone and saved the change. When I opened up my gmail inbox the time was right! How come google help didn't tell us there is an option to change the time zone in google docs?
Dear All:
Wendy's plan works. I fixed the time in Google Docs and now the time stamp is correct. Thanks dear Wendy for sharing your insights on the time stamp.
Joy always,
Susan
I adjusted the time in the Calendar settings in the Google Account settings (listed together with Google Docs settings) and that seems to work too
I have tried all of the above but it *STILL* shows up the wrong time on every email sent and received. Every single one! I can't change my country, I change it, click 'save' and it just says 'settings not saved' with no error message.. ??
I have been suffering with this for months.
I have done everything mentioned six or seven times each.
really really frustrated.
and generally when i ask other people – they say the first / easiest thing: change the settings. Um yeah. duh.
I can't get it to work/stick.
really sick of it!
I also have the same problem. I recently realised that the time is correct when I check my email on another computer, or on my phone. So it may be something to do with my computer, and not the gmail settings. My computer time settings are accurate, though. Any advice would be appreciated. Much thanks.
gmail calendar has wrong GMT offset for central time zone. After the time adjustment from daylight savings to standard time, the time zone offset is still at GMT -6 instead of GMT -5. It is playing havoc with appointments.
I have the same problem. everything was fine until 2 days ago, but since then my gmail stamps the mails for a different time zone. i tried everything such as changing the time zone in google docs and other places but it didnt fix the problem. my browser shows the right time and time zone when i enter the java code, but the problem is not fixed yet.
any help?
I am having the same issues. On my 2 computers and phone receiving gmail the time stamp is off one hour. I verified the correct time zone in google account settings, documents, and calendar but still it is off. I just started noticing this past week. I am in the Central timezone and all messages are off by one hour.
After putting up with this for a week I decided to try and fix it. And, well, now that I've wasted a God Damn hour on this I f'ing give up. Patience has run out. ALL MY GMAIL TIMESTAMPS ARE AN HOUR IN THE FUTURE. I've done EVERYTHING. Got the timezone update from MS. Changed to Central Time on Google Account settings, Calendar settings, Docs settings, saved every setting, logged out, logged in, cleared all Firefox history since the dawn of time, rebooted, prayed to the Heavens, and NO DICE. Gmail insists I live on the East coast. The only time I see the correct time is when I compose a message and hit "Save Now"…it will then tell me Draft saved at [correct time] (0 minutes ago)…but if then proceed to send it to myself, I'm taken to my inbox, and, what's this? Hey, I can send myself messages I've not yet written?!
Sure Google makes great things, but a time machine is not among them!! Grrrr… PLEASE HELP ME!
I believe the issue is with the GMT offset. When we went back to standard time in Mid-March (originally scheduled for 2:00AM on April 4th), GMAIL didn't update their offset. It reads (for central time zone) GMT -6 instead of what should be GMT -5 with the time change. Looks like we are going to be messed up until April 4th (assuming that is when GMAIL will update their offsets. You could change your account settings to eastern time (if you are in the central time zone). I have chosen not to use the GMAIL calendar till after April 4th.
This is a bug that gmail has to fix. The only solution for now is simple math.
In my case I just need to add 3 hours to all the times. Problem solved!
its just my account that shows the wrong timestamp, both on my computer and other computers. i logged in with another accounts on my computer and they show the right time.
I just tried everything above: changing the time on my computer, on my BIOS, google account, google calendar, deleting cookies and nothing worked.
Then, I tried to login from another browser (I was using chromium) and time stamps were just fine! :/ I'm so upset :/
*SOLVED* I managed to fix this by doing all of the recommended. What I think finally did it was actually changing the Time Zone on the 'Date and Time' of Windows.
Although the clock was right, it was showing my Time Zone as being USA.!
I changed this to GMT and also updated the Windows Time and it seemed to work ok.
A good question
Searching google accounts help for: timestamp
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=75049
It says:
"Web History doesn't use the time zone set in your Google Account to determine your current time zone. Instead, Web History uses the time determined by your operating system. "
PS…I was also confused for a while so don't feel bad. My date and time were correct but timezone was wrong on my computer.
i still can not solve this prob
pc date….
doc date…
profile date….
still facing same prob
but by using other broswer (mozilla)….
it is ok….
tq
After hours I just figured this out – Lee lead me in right direction. As long as all clocks are set at the right time (all synchronized) it does not matter what zone is as long as they are all the same. Finally!!!
@Wendy:
thanks a million for sharing this Wendy, I've also been trying everything and finally managed to change the time!
Followed the instruction as best as possible.
Time on Gmails is still wrong. Time on computer is correct, but Gmails oh nooooo.
Just to let everyone know, this will not fix the times on any emails you have already received or sent, but it will make the times correct on any future emails after you apply the fix.
yes…mine got corrected…..thanks a lot…………
Thank you Wendy! nothing else worked but this.
In Windows 7 you have both a clock and internet time…I'm not sure how everyone else's operating system is. Once I synchronized my internet time to my clock time, the problem was fixed…all other solutions did not work for me.
I have long had the problem but have just fixed it. My Windows 7 computer clock showed the local time and date correctly but was set to the wrong time zone. I had to change both the time zone and then clock time.
@Wendy: Thanks wendy
@James:
After u've done with setting ur proper time zone on ur gmail a/c,u are also supposed to set same timezone in your computer…After you have done the both works then u can get MS Time what it gives from internet based on your time zone set up in your computer…
i did d same , it worked for me…
Same problems as everyone else and nothing worked until……
Go into your computer task bar and select Adjust Date/Time option and make sure you have the correct time zone and time.
Then select INTERNET TIME and select CHANGE SETTINGS and select the option
UPDATE NOW
Click OK to save and exit.
Now everything works 100 % in my emails time stamp.
It was the stupid INTERNERT TIME option that wasn't updated when your time settings changed.
i watched an email hit my gmailbox yesterday evening at 5:22 p.m. (i remember the time distinctly because i was talking to someone else about the lack of communication between myself and the emailer at nearly the exact same time) however, today that email shows a time of 4:16 p.m. – whats up with that?
I try as the suggestion of Mar on March 25. I change the time zone of computer. I click Start Menu – select the Control Panel – select Date and Time – select Time Zone (GMT +,- your city) – click Apply and OK – then select the Internet time (same page as Time Zone button) – click Update Now – click OK. It’s workable. Now my message in Gmail is the right stamptime.
At least for Chrome I also needed to restart the browser for the timezone changes made in my google account to take effect.
Yes, I also had the same issue from last week. It worked fine after updating the system time zone and internet time zone as suggested by Mar on May 12, 2011.
Thank you .
I have a Mac. It doesn't have an Internet Time as talked about here. It has an area where you can select a Time Zone or have it set automatically, but my Time Zone is set to the proper Time Zone. I went in and reset the Time Zone to the proper time but as it was already set to the right time, I do not know what else I can do. This only started with the latest incarnation of gmail, the "new" "new" gmail. Now I am getting messages that are hours off course and are nowhere near the right time.
I, too, was getting really frustrated with this. I have not had this issue before with Gmail, but discovered it this morning when emails sent back and forth yesterday led to a communication breakdown based on who sent what when.
I knew something was wrong when someone quoted an email I sent as being 6 hours AFTER they sent theirs, and then at 10:41 am (CST) here, I noticed mine was reporting as 4:41 pm.
Of course I checked system clock and timezone – it's fine.
Of course I checked Google's settings – it's the correct timezone.
I haven't traveled out of my timezone since I first signed up for Gmail.
@Wendy's solution fixed it. It was the Google docs timezone settings (no timezone selected, but CST is -6 from GMT so makes sense). Even the previously sent emails are now reporting correctly. I didn't even know there was a timezone for Google Docs and I haven't used them on this account in years.
So why would Google have two different timezones, what did they change, and why wouldn't they tell us? This proved to be a very serious issue for me!