Comments on: How To Export Your Address Book From Comcast Webmail

By: Mike

Mike — Thu, 13 May 2010 03:31:02 +0000

My wife wants to use her thunderbird address book on comcast webmail for her new laptop. I exported it into csv format, found the import/export tool on comcast, but it hangs on the "choose an address book to import to" window. Nothing happens when I select address book at all, when I select "contacts" I get a rogue script error message. Has anyone got any suggestions?

By: IT_Guy

IT_Guy — Thu, 15 Oct 2009 21:17:44 +0000

@LAS left out one small detail. After you click on Preferences, click on Address Book on the line below Preferences and you should then see th export function.

By: Laura

Laura — Fri, 31 Jul 2009 17:34:37 +0000

My dad has comcast smart zone and there is NO import/export option anywhere. Not in preferences, or address book….no where. This stinks.

By: Max Scruggs

Max Scruggs — Thu, 23 Jul 2009 19:55:39 +0000

Following @LAS's February 21, 2009, directions at Watching The Net @ 10:08 am did not work for me. HOWEVER, all you need to do to get to import/export, is go to Smartzone, click on Preferences and click on Address Book.

By: Yakov Zeltser

Yakov Zeltser — Mon, 20 Jul 2009 17:26:03 +0000

I use comcast address book,I don;t have export-import button on the address book
Can you help me?
Thank you!

By: Dreed

Dreed — Sun, 15 Mar 2009 00:43:43 +0000

It worked. The virtual monopoly that Comcast enjoys has caused it to become fat and happy in that Comcast, like any other monopoly, is not fearful that its customers will vote their displeasure with their feet, i.e., by walking away taking their business elsewhere. Why such a simple task has been made so difficult I will never know. Nevertheless, I am now free to walk away from Comcast, thanks to your wise counsel.

Take care.

By: Catherine W

Catherine W — Thu, 12 Mar 2009 14:36:59 +0000

I'm also trying to export my comcast address book–to anywhere! When I go to Preferences as described by @LAS, no import/export option comes down. Is Comcast purposely eliminating this option? The ill will generated is huge!

By: Watching The Net

Watching The Net — Sat, 21 Feb 2009 15:08:11 +0000

@LAS See if this export option exists in SmartZone for you: - Go to your Comcast Inbox - Click on Preferences (on the toolbar) - Scroll down to the Import/Export section and next to Export, select Comcast Contacts then click on the export button

By: LAS

LAS — Sat, 21 Feb 2009 13:16:12 +0000

Yes, it is DUMBMAIL. I'm trying to switch to OE and still can't export my address book. I'm probably going to switch to FIOS so at least won't have DUMBMAIL anymore.

By: Watching The Net

Watching The Net — Sat, 14 Feb 2009 01:06:51 +0000

@Richard Dick

I don't recall a method to "export email messages" in previous versions other than using POP3 protocol. Is this what you are referring to?

By: Watching The Net

Watching The Net — Sat, 14 Feb 2009 01:04:22 +0000

@David Swoboda

Check the CSV file for any invalid characters or other possible issues before importing into Yahoo.

By: Richard Dick

Richard Dick — Sun, 08 Feb 2009 15:19:29 +0000

What is the procedure to export comcast email messages to my computer's hard drive. Comcast's Smart Zone is not user friendly. The previous issue was much better.

By: David Swoboda

David Swoboda — Sun, 01 Feb 2009 05:19:49 +0000

I have tried to export comcast's address book in every format they offer to my desktop and then import to yahoo and ALL FAILED due to INVALID csv exported files by comcast. Another Comcast brilliant idea ….. can anyone help me with a solution ?

By: David Swoboda

David Swoboda — Sun, 01 Feb 2009 02:58:15 +0000

Carol B referred to Comcast's new SmartZone as DUMBMAIL… YES IT IS … my 3 other email address have disappeared; after reading an email & deleting it used to open the next email but NO now we go back to the email menu to DOUBLE click to open the next mail & finding the Address EXPORT is like digging for clams .. come to think of it that's easier …. all my weather places have disappeared & I only have one now ….. I used to open right into my email account, now I come to a page to select email or voicemail which I don't have (just more mouse clicks to aggrevate the user)and don't try to send them an email for help, there is none and if you get to do that no one answers I had to call on the telephone ….. and when viewing the address book list view where are the email address ??? you only get them in the card view … and guess what I have tried to attach a simple Microsoft Word docuument several times and it won't do it, I had to log into my YAHOO account to get that done in 2 sec …. and your folders view on the left is fixed you cannot rearrange it to suit yourself …. I could go on with more but Carol is right it is DUMB MAIL … it was designed by IT people for the IT literate who are ONLY 10% of the user base and the 90% of the rest of us have to suffer with their ideas which management bought into. WE NEED CHANGE WE CAN BELIEVE IN

By: ashleys

ashleys — Mon, 12 Jan 2009 19:59:24 +0000

i want to export my address book to msn's windows live but when i try to export what format do i choose? the one they want isn't an option.